f111's Privacy Policy
How your personal information is collected, used, and kept secure — f111 Bet's full privacy policy is detailed here.
1 Introduction and Applicability
Welcome to the f111 Bet platform. This Privacy Policy ("Policy") applies to f111's website, mobile application, and all related services. This Policy explains how f111 collects your personal information, the purposes for which it is used, and how carefully it is stored and protected.
By using f111's services, you are considered to have agreed to the terms described in this Policy. Please read this Policy carefully before registering an account, making a deposit, withdrawing funds, or completing any transaction. This Privacy Policy operates alongside the platform's overall Terms and Conditions.
This Policy has been prepared in accordance with the data protection regulations in force in Bangladesh, with the aim of ensuring the highest level of data security for users.
2 What Data Is Collected
f111 Bet collects different types of information from users at various stages. This data collection process is fully transparent and purpose-driven.
2.1 Directly Collected Information
Information you provide when registering an account or using the service:
- Full name and date of birth (for age verification)
- Email address and mobile number
- Home address and National ID number
- Payment details: required information for bKash, Nagad, Rocket, Upay, or bank accounts
- Password (stored in encrypted form — never in plain text)
2.2 Automatically Collected Information
The following information may be collected automatically while you use f111:
- IP address and Device ID
- Browser type, operating system, and screen resolution
- Session duration, pages visited, and click activity
- Referral source and search keywords (where applicable)
- Transaction history, bet amounts, and gaming patterns
2.3 Information Received from Third Parties
On occasion, information may be verified through third-party verification services for the purpose of identity verification or fraud prevention. In such cases, only the minimum necessary information is used.
3 Purpose of Data Use
f111 never collects or uses your information without reason. Data is used only for the specific purposes described below:
- Account management: Confirming your registration, verifying login, and maintaining account security.
- Service delivery: Processing deposits and withdrawals, awarding bonuses, and managing gaming activity.
- Age and identity verification: Ensuring that only individuals aged 21 and above are participating on the platform.
- Fraud and abuse prevention: Detecting multiple accounts, bonus abuse, and suspicious transactions.
- Customer support: Providing quick and effective responses to your complaints and questions.
- Service improvement: Analysing user experience to further improve the platform.
- Relevant communications: Sending important account-related notifications and, with your consent, promotional messages.
f111 never sells your information or transfers it to third-party advertisers.
4 Data Disclosure and Sharing
f111 Bet keeps user information confidential as a matter of policy. However, information may be shared with third parties in the limited circumstances below:
4.1 Service Partners
The minimum necessary information may be shared with selected service partners for payment processing (bKash, Nagad, Rocket, Upay, and bank transfers), identity verification, and technical infrastructure management. These partners are required to maintain the same privacy standards as f111.
4.2 Legal Obligations
Where it is legally required to provide information to authorities under Bangladeshi law or a court order, f111 will do so. Even in such cases, only the applicable information will be provided.
4.3 Business Transfers
In the event of a future merger or acquisition, user information may be transferred to the new entity with advance notice. In such cases, the new operator will be required to uphold the same privacy policy.
5 Cookies and Tracking Technology
f111 uses cookies and similar tracking technologies to operate the website effectively.
5.1 Types of Cookies
- Essential cookies: Used to maintain login sessions, verify security tokens, and save language preferences. Without these, the platform will not function properly.
- Functional cookies: Used to remember your preferences, such as language selection or game interface settings.
- Analytics cookies: Used to track visit counts and navigation patterns in order to analyse site usage and improve the service.
5.2 Cookie Controls
You can disable cookies from your browser settings. However, disabling essential cookies may cause login and some services to stop working properly.
6 Data Storage and Security
f111 Bet treats the security of your information as its top priority. Industry-standard security measures are maintained at every level.
6.1 Technical Security Measures
- SSL encryption: every data transmission is encrypted using 256-bit SSL technology
- Password hashing: passwords are never stored in plain text
- Firewall and intrusion detection system
- Regular security audits and vulnerability testing
- Restricted access: only authorised staff can view the information they need
6.2 Data Retention Period
Your information is retained while your account is active. Even after an account is closed, certain information may be kept for a specified period to meet legal obligations and resolve disputes. Once that period has passed, the information is securely deleted.
6.3 In the Event of a Data Breach
Should a data breach occur, f111 will promptly notify affected users and take corrective action.
7 User Rights
f111 believes every user has the right to control their own information. You may exercise the following rights at any time:
7.1 Right of Access
You may request from f111 at any time what information is held about you. This information is generally provided within 30 days.
7.2 Right to Rectification
To correct inaccurate or outdated information stored in your account, contact customer support or update the relevant details yourself through your account settings.
7.3 Right to Erasure
Where there is no legal obligation to retain it, you may request that your personal information be deleted. However, for active accounts or pending transactions, the account closure process must first be completed.
7.4 Right to Opt Out of Marketing Communications
If you do not wish to receive promotional emails or messages, use the "Unsubscribe" link in any message or opt out through customer support. This will not stop essential account-related notifications.
As part of Responsible Gaming, f111 also gives you the option to control your gaming activity, set limits, and temporarily suspend your account if needed.
8 Protection of Minors
f111 Bet strictly follows a 21+ age policy. Age is verified at every account registration, and individuals under 21 are not permitted to open an account.
If it comes to light that information was unknowingly collected from a minor, it will be deleted immediately and the associated account will be closed. If a parent or guardian suspects that a minor is using the f111 platform, they may contact customer support directly.
This platform is strictly for adults aged 21 and above. We do not compromise on the protection of minors.
9 Third-Party Links
The f111 platform may contain links to third-party services, such as game studio integrations or payment gateways. These third parties have their own privacy policies, and f111 is not responsible for their data practices.
It is advisable to read the privacy policies of third-party services before using them. In particular, payment services — bKash, Nagad, Rocket, and Upay — each have their own data protection policies.
To learn more about f111 Bet's services and operations, read the About Us page.
10 Policy Changes
f111 reserves the right to modify or update this Privacy Policy as needed. For any significant changes:
- A notification will be sent to your registered email at least 30 days before the change takes effect
- A special notice will be displayed on the platform
- The "Last Updated" date on this page will change
Continued use of the platform after a change takes effect will be considered as your agreement to the new policy. If you do not agree to the updated policy, you may request that your account be closed.
For answers to general questions about this Policy and other terms, you can visit the FAQ section.
11 Contact
If you have any questions about this Privacy Policy, requests to access your information, or complaints, please contact f111's customer support team. Our support team is available in both Bengali and English, seven days a week, 24 hours a day.
You can reach us via live chat or email. Identity verification may be required for requests relating to personal information.
Keeping your information secure is our responsibility
If you have any questions about the Privacy Policy or data protection, f111's support team is always here for you.