FAQ

Answers to all your questions about f111

From deposits and withdrawals to bonus terms, BPL betting and payment methods — find detailed answers to the questions that come up most often when using f111, all in one place.

Deposits and Withdrawals Bonuses and Offers BPL and Cricket Payment Methods
Withdrawals

Withdrawals

Everything you want to know about withdrawal times, minimum amounts, withdrawing at night or on weekends and the conditions for withdrawing bonus money from f111.

Yes, withdrawals at f111 are open 7 days a week, 24 hours a day. Whether it is night or a Friday–Saturday weekend, you can submit a withdrawal request at any time. Usually, after the request is approved, the money reaches your mobile banking or bank account within 15 minutes to 2 hours.

To withdraw bonus money, you must first meet the wagering requirement. For the welcome bonus, you need to wager the bonus amount 15 times — for example, with a ৳1,000 bonus, once you complete ৳15,000 in wagers you can withdraw the bonus winnings. After meeting the requirement, you can send money to bKash, Nagad, Rocket or Upay through the normal withdrawal process. f111 VIP members get additional benefits in some cases.

Withdrawal from f111 to bKash normally takes 15 minutes to 2 hours — in most cases the money arrives within that range. During peak times or when account verification is being done for the first time, it may take a little longer. So it is a good idea to complete identity verification right after opening your account.

A pending status means the f111 team is reviewing the request. This is usually resolved quickly. However, if it stays pending for more than 2 hours, contact live chat. Often the request is held up because account verification is incomplete or a recent security check is in progress. Keeping your profile updated with correct information helps avoid this issue in the future.

The minimum withdrawal limit at f111 is ৳1,000. This applies equally to all methods — bKash, Nagad, Rocket, Upay and bank transfer. So if your balance is below ৳1,000, wait until you have won a bit more or added more balance before starting a withdrawal.

You can withdraw from f111 via bank transfer. Transfers can be sent to major banks in Bangladesh including Dutch-Bangla Bank, BRAC Bank, Islami Bank and Sonali Bank. When withdrawing, provide the correct account number and routing details. The minimum for bank transfer is also ৳1,000 and processing time is 15 minutes to 2 hours.
Bonuses and Offers

Bonuses and Offers

Learn the details about how to claim the f111 welcome bonus, how wagering requirements are calculated, one bonus per account and the rules for cancelling a bonus.

When you open a new account and make your first deposit, f111 automatically adds a 100% bonus of up to ৳20,000. For example, if you deposit ৳1,000 you get another ৳1,000 as a bonus, making your total balance ৳2,000. To activate the bonus, sign in on the f111 Login page and deposit directly — no separate code is needed.

The wagering requirement for the welcome bonus is 15 times the bonus amount. That means you need to bet the bonus money 15 times over. For example, if you receive a ৳20,000 bonus on a ৳40,200 deposit, the total wager required is ৳20,000 × 15 = ৳3,00,000. It is only the bonus amount that is multiplied, not the deposit amount.

No, the welcome bonus is available only once per account and applies only on the first deposit. Attempting to claim the bonus by opening multiple accounts for the same person goes against f111's rules and may result in account suspension. Read the Terms and Conditions to learn more about the rules.

Yes, a bonus can be cancelled — but keep in mind that cancelling a bonus will remove both the bonus amount added and any winnings earned from that bonus. Only the remaining balance from your actual deposit will stay. To cancel, let the support team know via live chat. Think it over carefully before cancelling a bonus.

The f111 Weekly Reload Bonus gives 30% of your deposit up to ৳15,000, with 18x wagering and a minimum deposit of ৳300. It can be claimed once per week on any working day. Example: a ৳2,000 deposit gives a ৳600 bonus → wager required: ৳600 × 18 = ৳10,800. There are also other offers including a slot festival and a weekend cricket bonus.

Under the f111 Refer a Friend offer, you can earn up to ৳3,000 per successful referral, with 12x wagering. The referred member must successfully make a deposit. There is also a special birthday reward — verified account holders can claim up to ৳2,000 once during their birthday month.
BPL & International Matches

BPL & International Matches

Questions about accumulator bets in cricket betting, bet settlement when a match is cancelled due to rain, popular markets, live betting, and how to read decimal odds.

In an accumulator or multi-bet, multiple selections are combined and all of them must win. For example, betting on three matches at odds of 1.50, 1.80, and 1.90 gives combined odds of 1.50 × 1.80 × 1.90 = 5.13; a ৳100 bet returns ৳513 — but if any one selection loses, the entire bet is lost. You can find detailed multi-bet strategies on the Betting Tips page.

In the case of rain or a no-result, settlement depends on the rules of the specific market. Generally, bets on a fully abandoned match are voided and the stake is refunded. However, if a result is determined by the Duckworth–Lewis method, the bet will be settled according to that result. Check the terms of the relevant market for specific rules.

The most commonly used markets in BPL and ICC T20 matches are: Match Winner, Top Batsman, Top Bowler, Innings Runs Over/Under, Powerplay Score, Number of Sixes, and Method of First Wicket. Player performance markets for local players are also very popular in Bangladesh Tigers matches. See more markets on the Cricket Betting page.

Yes, f111 offers in-play or live betting. You can bet at real-time odds during BPL, IPL, T20 World Cup and international matches. Odds change continuously as the match situation develops, so the ability to make quick decisions matters. Live betting is also available on the mobile app.

With decimal odds, total return = stake × odds. Example: if Team B's odds are 2.00, a ৳1,000 bet returns ৳2,000 in total (profit ৳1,000). The higher the odds, the lower the chance of winning but the more you get if you win. 1.80 means a ৳200 bet returns ৳360 (profit ৳160). Decimal odds are simpler than fractional or American odds — most Bangladeshi players prefer them.
How to Deposit Money

How to Deposit Money

Questions and answers about how to deposit at f111 via bKash, Nagad, Rocket, Upay, and bank transfer, minimum deposit amounts, and required details.

f111 currently supports five deposit methods:
  • bKash — fastest and most popular
  • Nagad — easy and affordable
  • Rocket — Dutch-Bangla Bank's mobile banking
  • Upay — offered by United Commercial Bank
  • Bank Transfer — suitable for large amounts
The minimum deposit for all methods is ৳300.

The minimum deposit at f111 is ৳300 — this applies whether you want to play slots, cricket, live casino, or any other section. The limit does not vary by deposit method. You can play popular slots including Gates of Olympus and Fortune Tiger in the Slots section.

Steps to deposit via bKash at f111:
  • Log in to your account and go to the Deposit page.
  • Select bKash and enter the amount (minimum ৳300).
  • Send money to the bKash number provided by f111.
  • Copy the transaction ID and paste it into the deposit form.
  • After submitting, your balance is usually credited within a few minutes.

To deposit with Nagad, select Nagad on the deposit page, enter the amount and send money to the Nagad number shown by f111. You can do this via the Nagad app or USSD (*167#). Once the transaction is complete, confirm the deposit using the reference number. The minimum is ৳300 and there are no extra fees for any payment method.

If your balance has not updated after a deposit, first save the transaction ID or reference number. Then contact f111 support via live chat and provide the transaction details. The 24/7 support team will help in Bangla and resolve the issue quickly. In most cases, the balance is added as soon as the transaction is confirmed.
Need Help?

If you have more questions, contact us directly

If you can't find the answer to your question on this FAQ page, f111's support team is ready to help you directly. Support is available in both Bengali and English.

Live Chat

24/7 real-time chat support. Click the chat icon on the website or app — chat in Bengali and get an immediate response. This is the fastest option for urgent issues.

Email Support

For documents or detailed matters, write to us by email: [email protected] — support is provided in both Bengali and English via email. You can also use this channel for responsible gaming support.

Join f111 now — 100% bonus, up to ৳20,000

Get a 100% bonus on your first deposit. Start from just ৳300 using bKash, Nagad, Rocket, or your preferred method.

Open an account at f111